Patient stories
Sam from Dunedin — single Osstem implant for a missing lower premolar
Real patient story — a 49-year-old Dunedin builder travels to Picasso Dental Clinic in Hanoi for a single Osstem dental implant. NZD 1,667 clinical cost, two trips, one short southern-winter escape.
Sam, 49, a Dunedin builder, travelled to Picasso Dental Clinic in Hanoi for a single Osstem dental implant replacing a lower left premolar — NZD 1,667 clinical cost (May 2026 Picasso price list, 1 NZD = 15,000 VND), staged over two trips with a winter healing gap.
Real patient story, shared with permission. This patient has consented to Picasso Dental Clinic publishing their experience to help other New Zealand patients. Treatment, material, NZD price, and timeline are accurate to the case archive. Reviewed by Dr. Tran Thanh Phong, Head of Implantology.
Sam is 49, a Dunedin builder who spends his days on cold scaffolding and his weekends fixing other people’s fences for nothing. He had cracked a lower left premolar on a hard crust the winter before, and what was left of it had to come out. The gap sat far enough back that it didn’t show, but he felt it on every bite, and his previous dentist warned the tooth above would start to over-erupt if it stayed empty.
A Dunedin private clinic had quoted him somewhere between NZD 6,000 and 7,000 for a single implant and crown — more than a fortnight’s wages for a self-employed builder. A mate from his footy club had flown to Hanoi for crowns the year before and wouldn’t stop talking about it, so Sam sent us his X-ray to see what the same job actually cost. We returned a written, itemised NZD quote within 24 hours: 1 Osstem implant at NZD 1,667 per implant = NZD 1,667 clinical cost.
The brand and bone conversation
Sam’s first question was the right one: was the cheap price hiding a no-name fixture? It wasn’t. Osstem is one of the most widely placed implant systems in the world and the same brand he could have been offered at home. We sent him the manufacturer documentation and the warranty terms before he booked anything.
His second concern was bone. From the OPG the premolar site looked to have good height and width, so no graft was anticipated — but we told him plainly that CBCT on arrival would have the final say, and that if a minor graft were needed we would price it before touching anything. As it turned out, the site was clean and no augmentation was required.
The two trips
Trip 1 — placement (5 days)
| Day | What happened |
|---|---|
| Day 1 | DUD to HAN via Auckland and Singapore. Long haul, arrived evening. |
| Day 2 | Consultation, CBCT 3D scan, confirmation that no bone graft was needed. Placement scheduled for day 3. |
| Day 3 | Osstem implant placed under local anaesthetic, around an hour. Healing cap fitted. Post-op pack and instructions. |
| Day 4 | Post-op review. Minimal swelling, on track. |
| Day 5 | Final check, cleared to fly home. |
The winter healing gap
Sam timed the whole thing for the depths of the Dunedin winter, so the integration window fell across the coldest months when building work was slow anyway. We sent a 6-week and a 10-week remote check-in. His Dunedin dentist looked at the site at week 8 and was happy.
Trip 2 — crown (4 days)
| Day | What happened |
|---|---|
| Day 1 | DUD to HAN. Arrival evening. |
| Day 2 | Digital impression and confirmation the implant had fully integrated. |
| Day 3 | Crown fitted, bite adjusted, photographs taken, implant passport supplied. |
| Day 4 | Final review, then fly home — with a few extra days first to actually see the city. |
Both trips were based at our Hanoi Westlake Square branch, on the quieter northern side of the city by the water.
What it cost end-to-end
| Line item | NZD |
|---|---|
| Clinical (implant + crown) | 1,667 |
| Flights (2 return trips, off-peak) | 3,200 |
| Accommodation (5 + 4 nights mid-range) | 950 |
| Food and local transport | 600 |
| Travel insurance (both trips) | 180 |
| Total | 6,597 |
Against the Dunedin range of NZD 6,000–7,000 for the clinical work alone, Sam’s entire trip — two return flights, nine nights, meals, and insurance included — landed at roughly the bottom of what the implant by itself would have cost at home. On the clinical figure alone he saved between NZD 4,300 and NZD 5,300.
The thing he didn’t expect
From his survey: “I’d braced myself for the surgery and it turned out to be the easy part — an hour, a bit of pressure, done. What caught me out was how flat I felt for a day or two afterwards, not in pain, just wiped out. I’d planned to wander the city straight away and ended up napping instead. Build a quiet day or two into the plan and you’ll be fine.”
We now flag a realistic rest day after placement in our pre-trip notes.
What aftercare looked like back in Dunedin
Sam had a routine check at his Dunedin dentist about six weeks after the crown went on. We sent a written aftercare summary and the implant passport recording the Osstem brand, lot, and batch. His Kiwi dentist checked the bite, added the implant to his file, and that was that.
12-month review by his Dunedin dentist — clean. 24-month check scheduled.
Sam’s three pieces of advice
- “Get a written NZ quote and your X-rays sorted before you message anyone. It made the consult quick and gave me a real number to measure the saving against.”
- “Don’t chase the cheapest price — ask who’s actually placing the implant and what brand it is. The brand was the same one I’d have got at home; that’s what sold me.”
- “Block out a rest day after the surgery and pad the second trip with a few extra days. Healing doesn’t run to your schedule, and you’ll want to enjoy the place anyway.”
See also
- Single-tooth implant pillar — the protocol, brands, and NZD pricing.
- Implant aftercare — what Sam was told for home maintenance.
- Dunedin to Vietnam dental travel page — local benchmark and route logistics.
Request your own free NZD Single Implant quote
About this page

Medically reviewed by
Dr. Tran Thanh Phong
Head of Implantology, Picasso Dental Clinic
DDS · 25+ years in practice · 15,000+ implants placed · 1,000+ All-on-4 cases
Clinical focus: Implantology · All-on-4 · Zygomatic implants
Dr. Tran Thanh Phong has practised since 2001 and leads implantology across the Picasso group. He was the first Vietnamese dentist to perform All-on-4 immediate loading (2010), placed over 15,000 implants across his career at roughly 600 per year, and has completed 400+ zygomatic implant cases since 2017. Loma Linda University-trained (2010). Clinical representative for Nobel Biocare in Vietnam since 2007.
Frequently asked questions
Is Sam a real patient?
Yes. Sam is a real Picasso Dental Clinic patient who has given written permission for us to share their experience with other New Zealand patients considering treatment. Treatment, material/brand, NZD price, and timeline are accurate to the case archive.
What did the single Osstem implant cost in NZD?
NZD 1,667 clinical cost — one Osstem implant at NZD 1,667 (May 2026 Picasso price list at 1 NZD = 15,000 VND). That figure is the clinical fee only and excludes flights, accommodation, and meals.
Why two trips for a single implant?
An Osstem implant in the premolar region usually needs around 3 to 4 months to integrate with the bone before the final crown is fitted. Sam chose the staged route — placement at the first visit, crown at the second. Same-trip immediate loading is possible in select cases but was not indicated here.
What warranty applies to the Osstem implant crown?
The Osstem single-implant crown carries a 5-year clinical warranty at Picasso. We supply an implant passport recording the brand, lot, and batch so any future Dunedin dentist can verify the fixture.
