Patient stories
Long from Auckland — 2 Osstem dental implants on a long-weekend dental trip
Real patient story — a 39-year-old Auckland logistics manager travels to Picasso Dental Clinic in Hanoi for 2 Osstem dental implants at the May 2026 NZD price. NZD 3,334 clinical cost.
Long, 39, an Auckland logistics manager, travelled to Picasso Dental Clinic in Hanoi for 2 Osstem dental implants replacing two lower premolars — NZD 3,334 clinical cost (May 2026 Picasso price list, 1 NZD = 15,000 VND), placed across two short trips built around the limited annual leave a logistics role allows.
Real patient story, shared with permission. This patient has consented to Picasso Dental Clinic publishing their experience to help other New Zealand patients. Treatment, material, NZD price, and timeline are accurate to the case archive. Reviewed by Dr. Tran Thanh Phong, Head of Implantology.
Long is 39, a logistics manager in Auckland. His job runs on tight schedules and short windows, and that turned out to shape his whole decision. He had two lower premolars on the same side that had failed within a couple of years of each other — one cracked under an old filling, one extracted after a root canal that never settled. He had been chewing on one side for long enough that it had become a habit he no longer noticed.
An Auckland private clinic had quoted him around NZD 13,000 for two implants with crowns. The number itself did not surprise him; the timeline did. Staged over months of New Zealand appointments, it would mean repeatedly clearing afternoons from a calendar he does not control. He came to us after reading the dental implants pillar and our published brand and warranty terms.
The first quote conversation
He sent a panoramic X-ray from his Auckland dentist and a few phone photos of the gap. We returned a written, itemised NZD quote within 24 hours: 2 Osstem implants at NZD 1,667 per unit (fixture, abutment, and zirconia crown each) = NZD 3,334.
| Line item | NZD |
|---|---|
| Osstem implant #1 (fixture + abutment + zirconia crown) | 1,667 |
| Osstem implant #2 (fixture + abutment + zirconia crown) | 1,667 |
| Total clinical cost | 3,334 |
The two sites were adjacent, which is straightforward to plan for. We flagged that final positioning and whether any minor grafting was needed would only be confirmed by CBCT on arrival — the OPG looked clean, but we never lock the surgical plan from a 2D image alone.
What he wanted to settle before booking
His questions were practical, not anxious. First, brand: he asked why Osstem rather than the premium tier. We explained Osstem is a high-volume, well-documented Korean system we place daily, and that the 5-year clinical warranty and implant passport travel home with him. Second, time off: he wanted to know the minimum number of days each visit demanded, because two short absences were easier for him to justify at work than one long one. That, more than price, is why he chose the staged two-trip route.
The two trips
Trip 1 — placement (5 days)
| Day | What happened |
|---|---|
| Day 1 | AKL to HAN, arriving evening. Settled into a hotel in the Old Quarter near the clinic. |
| Day 2 | Consultation, CBCT 3D scan, treatment plan confirmed. No grafting required. Surgery scheduled next day. |
| Day 3 | Both Osstem implants placed in one session under local anaesthetic, around 90 minutes. Healing caps fitted. Post-op pack and instructions. |
| Day 4 | Post-op review. Minor swelling, on track. Soft food, no alcohol. |
| Day 5 | Final check, cleared to fly. He worked a half-day remotely from the hotel café before the airport. |
Four-month osseointegration window
He flew home and carried on as normal. We sent a remote check-in at week three and again at week eight. His Auckland dentist looked at the healing during a routine clean and confirmed the gums had settled well over the caps.
Trip 2 — final crowns (4 days)
| Day | What happened |
|---|---|
| Day 1 | AKL to HAN, arriving evening. |
| Day 2 | Digital impressions taken. CBCT confirmation that both implants had integrated. |
| Day 3 | Final zirconia crowns fitted. Bite adjusted and checked. Photographs and implant passport supplied. |
| Day 4 | Final review, then fly home. |
What it cost end-to-end
| Line item | NZD |
|---|---|
| Clinical (both implants, both trips) | 3,334 |
| Flights (2 return trips, off-peak) | 2,900 |
| Accommodation (5 + 4 nights mid-range) | 950 |
| Food and local transport | 620 |
| Travel insurance (both trips) | 240 |
| Total | 8,044 |
Against the Auckland quote of around NZD 13,000 for the same two implants, his all-in total including two return flights, hotels, food, and insurance came to roughly NZD 8,044. That is a net saving of about NZD 4,956 after travel — and the clinical work alone, NZD 3,334 versus NZD 13,000, was where the gap really sat.
The thing he didn’t expect
From his survey: “I assumed I’d lose two full work weeks. I didn’t. Each visit was under a week, and I actually answered emails from the hotel on the recovery days. What threw me was how normal eating felt within a few days of the crowns — I’d been favouring one side so long that chewing evenly again took a bit of getting used to. Pleasant surprise, just an odd one.”
What aftercare looked like back in Auckland
He booked a check with his Auckland dentist about six weeks after the crowns went in. We sent a written aftercare summary and the implant passport with the Osstem lot numbers and fixture types, which the Kiwi dentist added to his file. He was told to treat the implant crowns like natural teeth, floss the sides, and keep his normal six-month clean schedule.
12-month review by his Auckland dentist — both implants stable, crowns clean.
Long’s three pieces of advice
- “Map it against your annual leave, not just your budget. Two short trips fit my work life far better than months of local appointments would have. The scheduling was the real win for me.”
- “Send a recent X-ray before you book. Getting an itemised quote back in a day, with each implant priced separately, made it easy to compare apples to apples against my Auckland number.”
- “Keep the implant passport somewhere you won’t lose it. My dentist here wanted the brand and lot numbers on file, and I was glad I had the document rather than trying to remember.”
See also
- Dental implants pillar — the protocol, brands, and NZD pricing.
- Implant aftercare — what Long was told for home maintenance.
- Auckland to Vietnam dental travel page — local benchmark and route logistics.
Request your own free NZD Multiple Implants quote
About this page

Medically reviewed by
Dr. Tran Thanh Phong
Head of Implantology, Picasso Dental Clinic
DDS · 25+ years in practice · 15,000+ implants placed · 1,000+ All-on-4 cases
Clinical focus: Implantology · All-on-4 · Zygomatic implants
Dr. Tran Thanh Phong has practised since 2001 and leads implantology across the Picasso group. He was the first Vietnamese dentist to perform All-on-4 immediate loading (2010), placed over 15,000 implants across his career at roughly 600 per year, and has completed 400+ zygomatic implant cases since 2017. Loma Linda University-trained (2010). Clinical representative for Nobel Biocare in Vietnam since 2007.
Frequently asked questions
Is Long a real patient?
Yes. Long is a real Picasso Dental Clinic patient who has given written permission for us to share their experience with other New Zealand patients considering treatment. Treatment, material/brand, NZD price, and timeline are accurate to the case archive.
What did the 2 dental implants cost in NZD?
NZD 3,334 clinical cost — 2 Osstem implants at NZD 1,667 each (fixture, abutment, and zirconia crown per unit) on the May 2026 Picasso price list at 1 NZD = 15,000 VND. Flights, accommodation, and food are separate.
Why two trips for two implants?
Both implants were placed on the first visit, then needed roughly four months of osseointegration before the final crowns could be fitted on the second visit. The crowns are not loaded straight away in a standard staged protocol — the bone has to integrate with the fixtures first. Long preferred this route because each trip stayed short.
What warranty applies to Osstem implants at Picasso?
Osstem single-implant crowns carry a 5-year Picasso clinical warranty, alongside the Osstem manufacturer warranty on the fixtures. We supply the implant passport (lot number, batch, brand) so any future dentist can verify the implants.
