Patient stories
Kim from Auckland — All-on-6 upper arch, Osstem fixtures
Real patient story — a 64-year-old Auckland retiree replaces years of upper tooth loss with All-on-6 on Osstem implants at Picasso Dental Clinic Hanoi. NZD 12,000 clinical cost, two-trip schedule, May 2026 prices.
Kim, 64, a retired Auckland small-business owner, travelled to Picasso Dental Clinic in Hanoi for All-on-6 upper-arch treatment on Osstem fixtures after years of progressive tooth loss — NZD 12,000 clinical cost (May 2026 Picasso price list, 1 NZD = 15,000 VND) for the Osstem tier, immediate fixed temporary on day 3, final zirconia bridge fitted on the return trip 4 months later.
Real patient story, shared with permission. This patient has consented to Picasso Dental Clinic publishing their experience to help other New Zealand patients. Treatment, material, NZD price, and timeline are accurate to the case archive. Reviewed by Dr. Tran Thanh Phong, Head of Implantology.
Kim is 64, a retired Auckland small-business owner. Over the previous decade she had lost most of her upper teeth — first to decay, then to two failed crowns and a bridge that never sat right. By the time she contacted us she was down to a handful of compromised upper teeth and was managing on a partial denture she disliked. She had been quoted NZD 38,000 for an All-on-6 upper arch on Osstem fixtures by an Auckland private clinic.
She came to us through a New Zealand search and sent the CBCT scan her Auckland clinician had already taken, along with eight intra-oral photographs. We returned a written, itemised NZD quote within 24 hours: All-on-6 Osstem at NZD 12,000 clinical cost (May 2026 Picasso price list, 1 NZD = 15,000 VND).
Why six implants and not four
The first question Kim asked was the right one: did she actually need six implants, or was that just the more expensive option being recommended?
From the post-trip survey: “I’d read about All-on-4 and assumed that was the cheaper, simpler version of the same thing. I didn’t want to pay for two extra implants I didn’t need.”
Dr. Tran Thanh Phong reviewed her CBCT and bite analysis in writing before flights were booked. Two findings pointed to six fixtures:
- Bone volume. Her upper arch had enough bone width and height across the posterior to support six implants without grafting — so the additional fixtures were possible without adding surgery.
- Bite forces. She had a long history of night grinding (her partial denture showed the wear). Six fixtures spread the chewing load across more points and give the bridge redundancy if one implant ever has a problem.
His written note was explicit that All-on-4 would also have been a clinically reasonable plan, and cost NZD 8,333 at the Osstem tier — NZD 3,667 less. The recommendation for six came from the imaging and the grinding history, not from a preference for a larger number. We sent her the All-on-6 pillar so she could read the four-versus-six trade-off in full before deciding.
| Full-arch tier (Osstem) | Picasso NZD | Auckland benchmark |
|---|---|---|
| All-on-4 | 8,333 | NZD 28,000–35,000 |
| All-on-6 | 12,000 | NZD 35,000–45,000 |
She chose All-on-6.
The two trips
Trip 1 — surgery and immediate fixed temporary (10 days)
| Day | What happened |
|---|---|
| Day 1 | AKL to HAN via Singapore. ~24 hours door to door. Hotel check-in. |
| Day 2 | In-person consultation. CBCT confirmation. Surgical guide review. Pre-op bloods. Surgery scheduled day 3. |
| Day 3 | Full-arch surgery. Remaining compromised upper teeth extracted. 6 Osstem fixtures placed in pre-planned positions. Immediate fixed temporary bridge fitted the same day. ~4.5 hours under local anaesthetic with mild sedation. |
| Day 4 | Post-op review. Mild swelling, on schedule. Soft-food guidance. |
| Days 5–8 | Recovery. Soft food only, no chewing on the temporary. Gentle activity, hotel-based recovery with one short walk a day. |
| Day 9 | Final post-op check. Bite check on the temporary. Cleared to fly. |
| Day 10 | Fly home, AKL via Singapore. |
Four-month osseointegration window
Kim returned to Auckland and resumed normal life. We did a 6-week remote check-in, a 3-month video call, and arranged an Auckland GP review at week 8 (sutures had dissolved, but we wanted a local eye on the soft tissue). The temporary bridge held throughout.
Trip 2 — final zirconia bridge (6 days)
| Day | What happened |
|---|---|
| Day 1 | AKL to HAN. Arrival evening. |
| Day 2 | CBCT confirmation of full osseointegration across all six fixtures. iTero digital impression for the final bridge. |
| Day 3 | Bridge framework try-in. Bite check. |
| Day 4 | Final zirconia full-arch bridge fitted. ~3 hours. Occlusion fully checked. Photographs. Implant passport supplied for all 6 fixtures. |
| Day 5 | Final review and hygiene appointment. Cleaning instruction for the new bridge, including a water flosser demonstration. |
| Day 6 | Fly home. |
What it cost end-to-end
| Line item | NZD |
|---|---|
| All-on-6 Osstem (both trips combined clinical) | 12,000 |
| Flights (2 return trips, off-peak) | 3,200 |
| Accommodation (10 + 6 nights, mid-range) | 1,600 |
| Food and local transport | 900 |
| Travel insurance with full medical | 420 |
| Total | 18,120 |
Against the Auckland quote of NZD 38,000 for the same Osstem-tier All-on-6, the gross saving was NZD 26,000 and the net saving after travel was NZD 19,880. The 4-month time investment across two trips was acceptable to her as a retiree — for a working-age patient the time off work would be a larger factor in the decision.
The thing she didn’t expect
From the survey: “I’d braced myself for the surgery to be the hard part. It wasn’t. The six implants going in was over in an afternoon and I had teeth that evening. The part nobody prepared me for was the speech. For the first two days the temporary changed how I made ’s’ and ’th’ sounds and I sounded like I had a mouthful of marbles. I rang the clinic almost in tears. They told me it was completely normal, that the tongue adapts within a few days — and it did, by day three.”
We have since added a “speech adjustment” note to the All-on-6 pre-trip pack. Real patient stories like this one are how we find the gaps.
What aftercare looked like back in Auckland
Kim had a 3-month check by her own Auckland dentist, who reviewed the bridge fit, the occlusion, and hygiene access around the bridge. We supplied the implant passport (Osstem lot numbers, batch, fixture type, torque values), the CBCT records, and the staged treatment summary. Her dentist added everything to her file.
12-month review with the Auckland dentist — clean. She cleans around the bridge daily with a water flosser and interdental brushes. Because of the grinding history, Dr. Phong prescribed a night guard to protect the prosthesis, which she wears every night.
Kim’s three pieces of advice
From her survey response:
- “Ask why six and not four — and make them answer with your CBCT, not a brochure. Once Dr. Phong showed me my own bone and my grinding wear, the six made sense. If they can’t explain it from your scan, push back.”
- “Plan trip 1 as 10 days, not 7. The recovery days at the hotel are not wasted time — they’re part of the treatment. Flying home too early is the mistake I almost made.”
- “Get your night guard sorted before you leave Vietnam. I grind in my sleep and I’d have chipped the bridge inside a year without it. Nobody at home had connected my old denture wear to my new teeth — Dr. Phong did.”
See also
- All-on-6 pillar — the protocol, fixture tiers, four-versus-six trade-off, and NZD pricing.
- All-on-4 vs All-on-6 — how the choice between four and six fixtures is made.
- Night guard and bruxism aftercare — what Kim was prescribed to protect the bridge.
- Auckland to Vietnam dental travel page — local benchmark and route logistics.
Request your own free NZD All-on-6 quote
About this page

Medically reviewed by
Dr. Tran Thanh Phong
Head of Implantology, Picasso Dental Clinic
DDS · 25+ years in practice · 15,000+ implants placed · 1,000+ All-on-4 cases
Clinical focus: Implantology · All-on-4 · Zygomatic implants
Dr. Tran Thanh Phong has practised since 2001 and leads implantology across the Picasso group. He was the first Vietnamese dentist to perform All-on-4 immediate loading (2010), placed over 15,000 implants across his career at roughly 600 per year, and has completed 400+ zygomatic implant cases since 2017. Loma Linda University-trained (2010). Clinical representative for Nobel Biocare in Vietnam since 2007.
Frequently asked questions
Is Kim a real patient?
Yes. Kim is a real Picasso Dental Clinic patient who has given written permission for us to share their experience with other New Zealand patients considering treatment. Treatment, material/brand, NZD price, and timeline are accurate to the case archive.
What did the All-on-6 cost in NZD?
NZD 12,000 for the Osstem tier (full-arch surgical placement, 6 fixtures, immediate fixed temporary, final zirconia bridge) from the May 2026 Picasso price list at 1 NZD = 15,000 VND. ETK or Neodent tier would have been NZD 14,000; Nobel Biocare or Straumann tier NZD 20,000. This excludes flights, accommodation, and any pre-trip work.
Why All-on-6 instead of All-on-4?
Kim had sufficient bone volume across the upper arch and a history of heavy grinding. On CBCT and bite analysis, Dr. Phong recommended six fixtures to spread the chewing load and add redundancy. All-on-6 is not automatically better than All-on-4 — the recommendation came from the imaging, not from a preference for more implants. See the /all-on-6/ pillar for the full clinical trade-off.
Why two trips?
All-on-6 with immediate loading allows a fixed temporary bridge on the same day as surgery, but the final zirconia bridge is fitted after 3 to 4 months of healing and osseointegration. Kim chose the standard two-trip pathway.
What warranty applies to the All-on-6 bridge?
The Osstem fixtures carry the manufacturer's warranty. The final zirconia bridge is covered under Picasso's SmileCare Global Warranty — 5 years on the Osstem-tier bridge. Picasso does not claim a lifetime warranty on any component. See the full /warranty/ page for tier-by-tier terms.
