Patient stories
James from Dunedin — single Nobel Biocare implant replacing a failed bridge
Real patient story — a 40s Dunedin engineer travels to Picasso Dental Clinic in Hanoi for a single Nobel Biocare implant after an old bridge failed. NZD 2,667 clinical cost, two trips, staged healing.
James, in his mid-40s, a Dunedin engineer, travelled twice to Picasso Dental Clinic in Hanoi for a single Nobel Biocare implant after a fifteen-year-old bridge failed — NZD 2,667 clinical cost (May 2026 Picasso price list, 1 NZD = 15,000 VND), placement at trip one and the final crown after a healing window at trip two.
Real patient story, shared with permission. This patient has consented to Picasso Dental Clinic publishing their experience to help other New Zealand patients. Treatment, material, NZD price, and timeline are accurate to the case archive. Reviewed by Dr. Tran Thanh Phong, Head of Implantology.
James is in his mid-40s, an engineer in Dunedin. In his thirties he had lost a tooth and had a bridge fitted to close the gap. Fifteen years on, that bridge had begun to fail — it was loose, it trapped food, and one of the teeth carrying it had started to ache. As an engineer he understood the mechanics before any dentist spelt them out: a bridge loads neighbouring teeth that were never built to carry it, and eventually something downstream pays. He did not want another patch. He wanted the gap fixed at the source.
A Dunedin private clinic had quoted him around NZD 6,500 to remove the failed bridge and replace the missing tooth with a single implant. He had half expected the number and it still made him pause. He started reading the way engineers do — comparing implant brands, integration, and what “premium” actually meant — and that research is what pointed him overseas. He sent us a panoramic X-ray and four photographs. We returned a written, itemised NZD quote within 24 hours: 1 Nobel Biocare single dental implant at NZD 2,667 per unit = NZD 2,667.
The brand and bone conversation
The first thing James wanted to settle was the implant brand. He had read enough to know the fixture is the part that lives in the bone for decades, and he was not interested in an unbranded one. We use Nobel Biocare — a premium Swedish system, one of the most studied and longest-established implant brands in the world — and it carries a 10-year warranty on the implant crown. That, plus the implant passport we hand over, was what gave him the confidence to commit.
The second question was the bone. A failed bridge can leave the site compromised, so we flagged that nothing could be finalised until a CBCT scan on arrival. The good news, once we imaged him, was that the bone at the site was still solid enough to take the implant without grafting. We planned a single tooth implant to replace exactly what was missing — no more, no less.
The two trips
Trip 1 — bridge removal and implant placement (6 days)
| Day | What happened |
|---|---|
| Day 1 | DUD to HAN via Auckland and Singapore. Long travel day, arrival evening. |
| Day 2 | Consultation, CBCT 3D scan, confirmation that the bone could take the implant without grafting. Surgery scheduled day 3. |
| Day 3 | Removal of the failed bridge, site cleaned, Nobel Biocare fixture placed under local anaesthetic. Healing cap fitted. Post-op pack and instructions. |
| Day 4 | Post-op review. Mild swelling, on schedule. |
| Day 5 | Recovery. Soft food only, gentle activity, no alcohol. He spent the morning walking the Old Quarter near the Westlake clinic. |
| Day 6 | Final post-op check. Cleared to fly. Healing on track. |
Healing window
James flew home to Dunedin and let the implant integrate over the following months — the part where the body does the slow work of fusing bone to titanium, and there is no rushing it. We sent a 6-week and a 3-month remote check-in, and his local dentist confirmed the gum had healed cleanly.
Trip 2 — final crown (5 days)
| Day | What happened |
|---|---|
| Day 1 | DUD to HAN. Arrival evening. |
| Day 2 | Digital impression. CBCT confirmation that the fixture had integrated. |
| Day 3 | Bite verification, shade matched to the neighbouring teeth. |
| Day 4 | Final porcelain crown fitted. Occlusion check, photographs, implant passport supplied. |
| Day 5 | Final review, then fly home. |
What it cost end-to-end
| Line item | NZD |
|---|---|
| Clinical (Nobel Biocare implant + crown) | 2,667 |
| Flights (2 return trips, off-peak) | 3,200 |
| Accommodation (6 + 5 nights mid-range) | 1,150 |
| Food and local transport | 700 |
| Travel insurance (both trips) | 320 |
| Total | 8,037 |
The clinical cost was NZD 2,667 — that is 1 Nobel Biocare implant at NZD 2,667 per unit (May 2026 Picasso price list, 1 NZD = 15,000 VND). Against the roughly NZD 6,000–7,000 he had been quoted in Dunedin, that is a clinical saving of around NZD 3,800. Once two return flights and two stays were added, the trip total landed near the bottom of the local single-implant range — and, as he pointed out, he had finally dealt with the underlying problem rather than buying himself another few years of compromise.
The thing he didn’t expect
From his survey: “I had braced myself for a long adjustment period — some awareness of a foreign object, a different bite. It never came. Within a few weeks of the crown going on I’d stopped thinking about it entirely. The strangest part was catching myself chewing on that side without a second thought, something the old bridge never let me do comfortably.”
What aftercare looked like back in Dunedin
He had a routine check at his Dunedin dentist about six weeks after the final crown. We sent a written aftercare summary and the implant passport (Nobel Biocare lot number, batch, fixture type). His local dentist reviewed the occlusion and added the implant to his file. The 12-month review came back clean.
James’s three pieces of advice
- “Don’t keep patching a failing bridge. Every year you nurse it along it can quietly damage the teeth holding it up. Fixing the root cause once is cheaper than fixing the fallout later.”
- “Ask which implant brand you’re actually getting. Names matter here. Knowing it was Nobel Biocare with a 10-year warranty on the crown is what let me commit.”
- “Plan the two trips around the healing, not the calendar. The gap between placement and the crown isn’t dead time — it’s the bone integrating. I treated trip one as the real appointment and trip two as the easy victory lap.”
See also
- Single tooth implant pillar — the options, brands, and staging.
- Implant aftercare — what James was told for home maintenance.
- Dunedin to Vietnam dental implants page — local benchmark and route logistics.
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About this page

Medically reviewed by
Dr. Tran Thanh Phong
Head of Implantology, Picasso Dental Clinic
DDS · 25+ years in practice · 15,000+ implants placed · 1,000+ All-on-4 cases
Clinical focus: Implantology · All-on-4 · Zygomatic implants
Dr. Tran Thanh Phong has practised since 2001 and leads implantology across the Picasso group. He was the first Vietnamese dentist to perform All-on-4 immediate loading (2010), placed over 15,000 implants across his career at roughly 600 per year, and has completed 400+ zygomatic implant cases since 2017. Loma Linda University-trained (2010). Clinical representative for Nobel Biocare in Vietnam since 2007.
Frequently asked questions
Is James a real patient?
Yes. James is a real Picasso Dental Clinic patient who has given written permission for us to share their experience with other New Zealand patients considering treatment. Treatment, material/brand, NZD price, and timeline are accurate to the case archive.
What did the single dental implant cost in NZD?
NZD 2,667 in clinical cost — 1 Nobel Biocare single dental implant at NZD 2,667 per unit, covering the titanium fixture, abutment, and porcelain crown (May 2026 Picasso price list at 1 NZD = 15,000 VND). That figure excludes flights and accommodation.
Why two trips for one implant?
After the old bridge came out, the implant fixture needs time to integrate with the bone before the final crown can be loaded. James chose the staged route — extraction of the failed bridge and implant placement on trip one, then the permanent porcelain crown on a shorter second trip after the healing window. Same-trip immediate loading is possible in select cases but was not appropriate here.
What warranty applies to the Nobel Biocare implant crown?
The Nobel Biocare implant crown carries a 10-year warranty at Picasso, and the Nobel Biocare manufacturer warranty applies in parallel. We supply the implant passport — lot number, batch, and brand — so any future Dunedin dentist can verify the fixture.
