Patient stories
Fiona from Wellington — 10 Emax Press smile makeover veneers
Real patient story — a 55-64 Wellington manager travels to Picasso Dental Clinic for a smile makeover at the May 2026 NZD price. NZD 6,000 clinical cost.
Fiona, late 50s, a Wellington manager, travelled to Picasso Dental Clinic in Hanoi for a 10-veneer Emax Press smile makeover — NZD 6,000 total clinical cost (May 2026 Picasso price list, 1 NZD = 15,000 VND), a single 10-day trip with the design settled during the Portrait Sitting on day 2.
Real patient story, shared with permission. This patient has consented to Picasso Dental Clinic publishing their experience to help other New Zealand patients. Treatment, material, NZD price, and timeline are accurate to the case archive. Reviewed by Dr. Emily Nguyen, Founding Clinical Director.
Fiona is a Wellington manager in her late fifties. She came to us a few months before stepping into a bigger role — more boardrooms, more presenting, more being the person at the front of the room — and she had reached the point where every photo and every video call sent her eye straight to her teeth. Decades of coffee and red wine had dulled the front teeth, two uppers had worn unevenly, and an old composite on a lateral incisor had picked up a grey margin. Nothing hurt. She had simply started planning her expressions around her smile, and that quiet self-editing had become tiring. A Wellington private clinic had quoted her around NZD 20,000 for a comparable makeover.
She sent us a set of smile photos on a Sunday. We returned a written, itemised NZD quote within 24 hours: 10 Emax Press veneers at NZD 600 per tooth = NZD 6,000 (May 2026 Picasso price list, 1 NZD = 15,000 VND), with a 7-year warranty.
What she wanted from the design
Fiona was clear that she did not want a different face — she wanted the smile she felt she used to have. Her biggest worry was ending up with something obviously artificial: too white, too uniform, the kind of result that announces itself before she does.
The pre-trip conversation focused on three things:
- Material: Emax Press, a pressed lithium disilicate chosen for strength and the natural way it transmits light.
- Shade: one step brighter than her natural teeth, well short of the whitest option on the chart, to read as natural in ordinary rooms and on camera.
- Foundation first: we confirmed her gum health and bite were sound before discussing anything cosmetic, because a makeover only lasts if what sits underneath it is stable.
She booked the flight a month out.
The 10-day trip
| Day | What happened |
|---|---|
| Day 1 | WLG to HAN via Auckland and Singapore. Evening arrival, hotel check-in. |
| Day 2 | Consultation 10:00. Photographs, OPG, iTero digital scan. Portrait Sitting design session in the afternoon — shade, length, edge shape, midline, and smile-line discussed against her own face, with a digital preview. |
| Day 3 | Preparation appointment. 10 teeth prepared conservatively. Hand-finished temporaries fitted. |
| Days 4–7 | Temporaries phase. We asked her to live in the provisional smile, eat normally, and report anything off. She came back on day 5 and asked for the edges to be softened very slightly. |
| Day 8 | Final fit. Bonding, occlusion check, polishing, photographs. |
| Day 9 | Review appointment. Margins and bite re-checked in daylight. |
| Day 10 | Fly home, HAN via Singapore. |
The temporaries phase was the step she rated highest in the survey. “I had no idea you could change the shape before anything was permanent. I asked for the edges to be a touch less rounded and they did it. That one small change is the reason it looks like me.”
What it cost end-to-end
| Line item | NZD |
|---|---|
| 10 Emax Press veneers (clinical) | 6,000 |
| Consultation + OPG + iTero | included |
| Return flight Wellington to Hanoi | 2,100 |
| Hotel — 10 nights, mid-range | 1,050 |
| Food and local transport | 550 |
| Total | 9,700 |
Against the NZD 20,000 quoted by a Wellington private clinic — within the typical NZD 15,000 to 25,000 local range for this scope — the gross saving was around NZD 14,000, and the net saving after travel was roughly NZD 10,300. Compared with the low end of the range, she still saved at least NZD 9,000 on clinical cost alone.
She used 6 days of annual leave; the trip overlapped two weekends.
The thing she didn’t expect
In her words: “I braced myself for the cosmetic difference, but not for what it did to how I carry myself in a meeting. I stopped rehearsing my face before I spoke. The energy I used to spend hiding my teeth just went back into the room. The first thing a colleague said when I started the new role was that I seemed more relaxed — not that my teeth looked different. That was exactly what I wanted.”
What aftercare looked like back in Wellington
Fiona booked her follow-up with her own NZ dentist before she flew, and the appointment went ahead about 4 weeks after the trip. Her dentist reviewed the bite and the margins and signed the case off. We received a copy of the notes and added them to her file along with her shade record and material specification.
She has had one 6-monthly hygiene check since, which was clean, and her next is scheduled. She wears no night guard as no grinding was found, but we flagged that as the one thing to watch for over the warranty period.
Fiona’s three pieces of advice
From her survey response:
- “Do it before the milestone, not as a reward for getting there. I waited until the role was almost certain, and I wish I had walked in already comfortable. The confidence going in was worth more than any after-the-fact treat.”
- “Choose the shade in daylight, not under a clinic light. I am so glad I went a step brighter and natural rather than the whitest option. On camera it reads as me, just rested.”
- “Treat the temporaries as a real test. Speak in them, eat in them, take a few photos. That is your one window to change the shape before the ceramics are made.”
See also
- Smile makeover pillar — how cases are planned, the materials, and NZD pricing.
- Veneer care tips — what Fiona was told for home maintenance.
- Wellington to Vietnam dental travel page — local benchmark and route logistics.
Request your own free NZD smile makeover quote
About this page

Medically reviewed by
Dr. Emily Nguyen
Founding Clinical Director, Picasso Dental Clinic
DDS · Founder and Clinical Director, Picasso Dental Clinic group
Clinical focus: Cosmetic dentistry · Veneers · Smile design
Dr. Emily Nguyen founded Picasso Dental Clinic in 2013 (originally Serenity International Dental Clinic) and led its 2023 rebrand. She sets clinical standards across the group's six branches in Hanoi, Da Nang, Ho Chi Minh City, and Da Lat, and personally reviews cosmetic protocols including the Portrait Sitting workflow for veneers and smile makeovers.
Frequently asked questions
Is Fiona a real patient?
Yes. Fiona is a real Picasso Dental Clinic patient who has given written permission for us to share their experience with other New Zealand patients considering treatment. Treatment, material/brand, NZD price, and timeline are accurate to the case archive.
What did the smile makeover cost in NZD?
10 Emax Press veneers at NZD 600 per tooth = NZD 6,000 total clinical cost (May 2026 Picasso price list, 1 NZD = 15,000 VND). This excludes flights, accommodation, and any pre-trip work.
Can a smile makeover be done in one trip?
For a veneer-led makeover like Fiona's, yes. The full sequence — consultation, Portrait Sitting design, preparation, temporaries, and final bonding — fits inside a single 9 to 11 day trip, with the temporaries phase used to test and refine the shape before the ceramics are pressed. Cases that also need orthodontics or implants require two trips.
What warranty applies to Emax Press veneers?
7-year warranty on Emax Press veneers from Picasso. Warranty covers fracture or debonding not caused by trauma or untreated grinding. See the full /warranty/ page for tier-by-tier terms.
