Patient stories

Bruce from Christchurch — single Straumann implant for a molar lost on the job

Real patient story — a Christchurch builder in his late 50s travels to Picasso Dental Clinic in Hanoi for a single Straumann implant at the May 2026 NZD price. NZD 2,667 clinical cost.

Bruce, 58, a Christchurch builder, travelled to Picasso Dental Clinic in Hanoi for a single Straumann implant replacing a lower molar knocked out in a site accident — NZD 2,667 clinical cost for fixture, abutment, and crown (May 2026 Picasso price list, 1 NZD = 15,000 VND), staged across two trips with a healing window in between.

Real patient story, shared with permission. This patient has consented to Picasso Dental Clinic publishing their experience to help other New Zealand patients. Treatment, material, NZD price, and timeline are accurate to the case archive. Reviewed by Dr. Tran Thanh Phong, Head of Implantology.

Bruce is a builder in his late fifties — the kind of bloke who would sooner reframe a roof in the rain than sit in a waiting room. So when a loose length of timber swung on site and caught him square in the jaw, his first reaction was to spit, swear, and carry on. By the end of the day a lower molar was wobbling badly, and within the week it had to come out.

A Christchurch private clinic quoted him around NZD 6,500 to replace it properly with an implant and crown — one tooth, one accident, and a number that made his eyes water. He sent us a panoramic X-ray from his GP referral and a few photos. We returned a written, itemised NZD quote within 24 hours: 1 Straumann implant at NZD 2,667 per unit = NZD 2,667, covering fixture, abutment, and crown.

The decision — bone, healing, and brand tier

Bruce’s main worry wasn’t the price; it was whether the bone in the gap was good enough after the knock, and whether a cheaper price meant a cheaper implant. We were straight with him on both. The healing he’d already done meant the socket had settled, but we still needed a CBCT scan on arrival to confirm bone volume before anything was placed — that detail can’t be finalised from an X-ray alone.

On the brand, he asked the question most builders ask: is this the same gear, or a knock-off? Straumann is a Swiss system with one of the longest clinical track records in implant dentistry — the same tier used in NZ clinics, not a budget substitute. He asked for the manufacturer warranty document up front, and we sent it before he booked a flight.

The two trips

Trip 1 — placement (5 days)

DayWhat happened
Day 1CHC to Hanoi via Auckland and Singapore. Long haul, arrived evening.
Day 2Consultation and CBCT 3D scan at the Old Quarter branch. Bone volume confirmed, placement scheduled.
Day 3Implant surgery, around an hour under local anaesthetic. Healing cap placed, post-op pack and instructions given.
Day 4Post-op review. Minimal swelling, on schedule.
Day 5Final check, cleared to fly home. Soft-food advice for the road.

Healing window

Bruce flew home and got back to work on lighter duties. We sent a remote check-in at six weeks and again at three months. The fixture was left to fuse with the jawbone over the months between visits — the part that simply can’t be rushed.

Trip 2 — final crown (4 days)

DayWhat happened
Day 1CHC to Hanoi. Arrival evening.
Day 2Digital impression and confirmation the implant had integrated.
Day 3Crown shaded to match the teeth either side, fitted and bite-checked. Implant passport supplied.
Day 4Final review, photographs, then fly home.

What it cost end-to-end

Line itemNZD
Clinical (Straumann implant, both trips)2,667
Flights (2 return trips, off-peak)3,100
Accommodation (5 + 4 nights mid-range)950
Food and local transport650
Travel insurance (both trips)240
Total7,607

Against the Christchurch quote of around NZD 6,500, the all-in cost was higher by roughly NZD 1,100 — entirely because of two return flights. Bruce ran the numbers a different way: on the clinical work alone he paid NZD 2,667 versus NZD 6,500 at home, a saving of nearly NZD 3,850 on the dentistry. He spent part of that gap on a holiday he’d never otherwise have taken, and still came out ahead on the treatment itself.

The thing he didn’t expect

From his survey: “I went over there thinking it’d be a chore — fly in, get drilled, fly out. What got me was the in-between. I’m not a sightseer, but I ended up at the markets at dawn, eating noodle soup off a plastic stool, having a beer with other tradies in the evening heat. Most relaxed I’ve been in twenty years, and I only went for one tooth.”

Aftercare back in Christchurch

Bruce had a routine check with his Christchurch dentist about eight weeks after the crown went in. We sent a written aftercare summary and the implant passport — Straumann lot number, batch, and fixture type — and his Kiwi dentist added the implant to his file and reviewed the bite. His 12-month review came back clean, with a 24-month review pencilled in.

Bruce’s three pieces of advice

  1. “Ask for the implant brand in writing before you book. Straumann was the deal-breaker for me — I wanted to know it was the real Swiss gear, and they sent the warranty paper without me having to chase it.”
  2. “Don’t fight the healing wait. The gap between trips felt like a hassle until I realised it’s just the bone doing its job. You do most of it at home anyway, so it barely costs you time off.”
  3. “Treat trip two as a holiday with a dental appointment attached. I rushed the first visit and regretted not slowing down. Second time I built in a few extra days and came home rested.”

See also

Request your own free NZD implant quote

About this page

Portrait of Dr. Tran Thanh Phong, Head of Implantology, Picasso Dental Clinic

Medically reviewed by

Dr. Tran Thanh Phong

Head of Implantology, Picasso Dental Clinic

DDS · 25+ years in practice · 15,000+ implants placed · 1,000+ All-on-4 cases

Clinical focus: Implantology · All-on-4 · Zygomatic implants

Dr. Tran Thanh Phong has practised since 2001 and leads implantology across the Picasso group. He was the first Vietnamese dentist to perform All-on-4 immediate loading (2010), placed over 15,000 implants across his career at roughly 600 per year, and has completed 400+ zygomatic implant cases since 2017. Loma Linda University-trained (2010). Clinical representative for Nobel Biocare in Vietnam since 2007.

Last clinically reviewed
Published by
Picasso Dental Clinic
Review policy
Every medical procedure page on this site is reviewed by a named Picasso clinician before publication and re-checked when pricing, materials, or protocols change. Source documents are linked at the bottom of each page.

Frequently asked questions

Is Bruce a real patient?

Yes. Bruce is a real Picasso Dental Clinic patient who has given written permission for us to share their experience with other New Zealand patients considering treatment. Treatment, material/brand, NZD price, and timeline are accurate to the case archive.

What did the single dental implant cost in NZD?

NZD 2,667 clinical cost — 1 Straumann implant at NZD 2,667 per unit, covering fixture, abutment, and crown (May 2026 Picasso price list at 1 NZD = 15,000 VND). Flights and accommodation are separate.

Why did a single implant need two trips?

A single implant in the molar region usually needs a few months for the fixture to fuse with the bone before the final crown is fitted. Bruce took the staged route — placement at the first visit, then the crown on a second short visit. Most of the healing window is spent back home in Christchurch.

What warranty applies to the Straumann implant crown?

A Straumann implant crown carries a 10-year clinical warranty at Picasso, alongside the Straumann manufacturer warranty. We supply an implant passport (lot number, batch, brand) so any future dentist can verify the fixture.